Founded in October 2009, the Dublin Neurological Institute (DNI) is a registered charity supporting people and their families through research, education, training and innovation. We are a company limited by guarantee with a Board of Directors who are appointed in accordance with the organisation’s Constitution.

The Board of Directors are all volunteers representing a combination of service users, business, and professional individuals. They work to ensure the organisation delivers on its strategic goals, upholding the mission and values of the organisation, remains solvent and complies with the Charities Regulator Governance Code.

The Clinical Director and Senior Management Team are responsible for the day to day running of the organisation.

Accountability & Transparency

Public support is very important to us. We are committed to delivering a quality service and providing a high level of accountability and transparency into how we run our organisation and how we spend donations. We are open and transparent in our financial reporting and adhere to all applicable legislation such as the Companies Act, and Charities Act for accounting and reporting practice. Our audited financial statements are produced annually in line with FRS2 requirements.

We achieved compliance with the voluntary Governance Code – a code of Practice for Good Governance of Community, Voluntary and Charitable Organisations in Ireland in 2019. During the year 2020-2021 the DNI worked towards, and achieved compliance with the Charities Regulator Governance Code which replaced the voluntary Code in 2019 and also adhere to codes of practice such as the Guidelines for Charitable Organisations on Fundraising from the Public.

Ethical Fundraising

We are committed to upholding the Guidelines for Charitable Organisations on Fundraising from the Public. The board of the DNI have approved both a Fundraising Policy and a Donor Charter for the DNI. These documents have been developed using the under the recommendations and guidance documents of the Charities Regulator. The DNI has in place a Fundraising Committee with a Terms of Reference as approved by the board.

Privacy & Data Protection

We have technical measures in place to protect our patients, donors and supporters data. Our Privacy & Data Protection Policies outline our commitment to protecting your data.

Dealing with Feedback and Complaints

We are committed to delivering a quality service and being open and transparent in all our dealings with patients, donors and supporters. However, if you are ever dissatisfied with any aspects of our services or fundraising campaigns, you can provide feedback or raise a complaint with us. The procedures for making a complaint are outlined in our Feedback and Complaints Procedure for Service Users and Handling Feedback and Complaints procedures for Donors, which are available on our website.